National Organ Donation and Transplant Toll Free Help Line

(This initiative is supported by SBI Foundation)

National Organ Donation and Transplant Toll-Free Help Line - 1800 103 7100 was initiated by MOHAN Foundation and has been functioning from 2012 onwards. The objective of this helpline is to provide service which offers information, support, guidance and referral for all those concerned with any aspect of organ donation and transplantation.

We have been able to provide this service to the public in eight languages. Х English   Х Hindi   Х Telugu   Х Tamil   Х Kannada   Х Malayalam   Х Marathi   Х Oriya

On an average we answer about 1000 calls a month. Share our National Organ Donation and Transplant Toll Free Helpline 18001037100 with your family, friends, colleagues, employees such that it reaches to the needy patients and they can contact us for more information.

Nearly 50% calls received by the helpline are in Hindi and Marathi language. 25% callers speak in English. The helpline gets more than 70% of calls during office hours. A snapshot of the call distribution is given below.



MOHAN FoundationТs National Organ Donation and Transplant Toll Free Helpline supported by SBI Foundation won the Initiative Award (under 5 Cr budget) in the Swasthya Kalyan (Health and Well-being) Category...Read More

Donations through the Helpline



Stories of Donation (yearwise)

Stories of Donation for the year 2025

Recent impactful event 1:

Late Ms. Chanchal Ahuja was a gentle soul whose life reflected love, humility, and selflessness. She devoted herself wholeheartedly to her family, and her kindness extended far beyond her home, touching the lives of many. Always ready to help the needy and comfort those in hardship, she left behind a legacy of compassion that continues to inspire.


On the night of August 2, 2025, at 10:45 p.m., her son, Mr. Ritesh Ahuja of Greater Noida West, Uttar Pradesh, made a heartfelt call to the MOHAN Foundation helpline to fulfil his mother’s wish of helping others, even in death. The call was received by Mr. Sanchit Arora, Project Leader at MOHAN Foundation (MF) stationed at AIIMS Rishikesh, who promptly shared the details with Ms. Sanya Santosh, Programme Officer, MF NCR, while also posting them in MF’s helpline group. Ms. Sanya immediately contacted the family to coordinate the case and gather the required information.


Mr. Ritesh shared that his mother, bedridden with a history of cardiac ailments, had collapsed at home and suffered a cardiac arrest. She was declared deceased at 10:45 p.m. by a Registered Medical Practitioner. After confirming there was no history of sepsis or communicable diseases, Ms. Sanya gently guided the family on how to preserve the corneas to prevent them from drying.


To honour Ms. Chanchal’s spirit of giving, Ms. Sanya coordinated with ICARE Eye Hospital and Post Graduate Institute, Noida, Uttar Pradesh. Mr. Pankaj, eye banktechnician, along with the eye bank team, promptly arrived at the residence and successfully retrieved the corneas at 1:45 a.m. on August 3, 2025.


MOHAN Foundation salutes the Ahuja family for their generosity and honours the legacy of Late Ms. Chanchal Ahuja - a woman who lived to give, and even in her passing, gave the gift of sight and healing to strangers. May her soul rest in peace, and may her light continue to shine through those who now see and live more fully because of her.

Report by Ц Sanya Santosh


#2:

 

On 25th July 2025, Mrs. K. Rajeswari, a 70-year-old suffered a heart attack and sadly passed away at NIMS Hospital, Hyderabad. Her family brought her home to Rajnagar, Khairatabad. Her son, Mr. Srinivasan, who runs a kirana general store, contacted the eye donation helpline to  ask about eye donation.  The Helpline call was attended by Ms Anita Hada  of Jaipur and details were added to the helpline WhatsApp group. 
Dr. Bhanu Prakash, Senior Transplant Coordinator contacted the family and quickly coordinated the eye donation. The donation was successfully carried out, and the corneas were retrieved by Vasan Eye Institute.
MOHAN Foundation thanks Mr Srinivasan and his family for their kind gesture in giving sight to others. 

On 25th July 2025, Mrs. K. Rajeswari, a 70-year-old suffered a heart attack and sadly passed away at NIMS Hospital, Hyderabad. Her family brought her home to Rajnagar, Khairatabad. Her son, Mr. Srinivasan, who runs a kirana general store, contacted the eye donation helpline to  ask about eye donation.  The Helpline call was attended by Ms Anita Hada  of Jaipur and details were added to the helpline WhatsApp group. 


Dr. Bhanu Prakash, Senior Transplant Coordinator contacted the family and quickly coordinated the eye donation. The donation was successfully carried out, and the corneas were retrieved by Vasan Eye Institute.


MOHAN Foundation thanks Mr Srinivasan and his family for their kind gesture in giving sight to others. 

 

Report by Ц Bhanu Prakash


#3:

On July 20, 2024, 10.00 PM, Mr Ganesh C, Senior Project Executive, MOHAN Foundation received a call from Dr Uma, CEO Suyam Charitable Trust. She informed that her aunt, Ms. Gowri Kannan, had her last breath and wishes to donate her corneas, she also mentioned that her aunt had cataract operation.

Mr. Ganesh contacted Sankara Netralaya Eye bank and passed on the details. The eye bank took immediate measures and successfully retrieved the corneas by 11.20 PM MOHAN Foundation thanks Dr Uma for the act of goodwill and Sankara Netralaya eye bank for the support.

Report by Ц Ganesh C


#4:

 

On 20th July 2025, Mrs. Baby Sarojini Vallbhaneni, a 75-year-old woman who suffered a cardiac arrest at her home in DRDL, Rakshapuram, Hyderabad.  Her son, Mr. Vallbhaneni Dharmarao, a retired government employee currently involved in agriculture, contacted the MOHAN Foundation helpline to fulfill her wish of donating her eyes. 
The call was attended by Mr Sanchit  Arora, Transplant Coordinator at AIIMS Rishikesh. Information about the request and medical details of the deceased was shared with the Hyderabad team. 
Dr. Bhanu Prakash, Transplant Coordinator in Hyderabad, upon receiving the message from the helpline WhatsApp group, immediately coordinated the process. The eye donation was carried out successfully, and the corneas were donated to LV Prasad Eye Institute.
MOHAN Foundation thanks the family for their gracious decision to donate corneas and give sight to others. 

On 20th July 2025, Mrs. Baby Sarojini Vallbhaneni, a 75-year-old woman who suffered a cardiac arrest at her home in DRDL, Rakshapuram, Hyderabad.  Her son, Mr. Vallbhaneni Dharmarao, a retired government employee currently involved in agriculture, contacted the MOHAN Foundation helpline to fulfill her wish of donating her eyes. 
The call was attended by Mr Sanchit  Arora, Transplant Coordinator at AIIMS Rishikesh. Information about the request and medical details of the deceased was shared with the Hyderabad team. 


Dr. Bhanu Prakash, Transplant Coordinator in Hyderabad, upon receiving the message from the helpline WhatsApp group, immediately coordinated the process. The eye donation was carried out successfully, and the corneas were donated to LV Prasad Eye Institute.


MOHAN Foundation thanks the family for their gracious decision to donate corneas and give sight to others. 

 

Report by Ц Bhanu Prakash


#5:

On June 17, 2025, Mr.Mangal Yewle,Pune, a 65-year-old male, tragically passed away due to cardiac arrest at 8:45 AM. Amidst the grief of this sudden loss, his daughter, Ms.Rohini More, made a compassionate and selfless decision she expressed her wish to donate her late father's corneas so that others might gain the gift of sight.

Ms.Rohini More immediately communicated her intent to the ward in-charge, Mr.Muniba, who promptly supported her in taking the next step. Understanding the sensitivity and urgency of the situation, Mr.Muniba contacted the MF Helpline to initiate the corneal donation procedure.

The call was received by Mr.Sanchit, who ensured that the case was swiftly escalated. He connected with Ms.Prarthana, who took charge of coordinating the donation process efficiently and compassionately.

Thanks to the collaborative efforts of the hospital staff and the MF team, the corneal donation process was successfully facilitated at Sassoon Hospital, Pune. The response was timely, the communication was seamless, and the retrieval was performed with due respect and care.

A special note of gratitude is extended to Dr.Ambekar, Head of the Ophthalmology Department at Sassoon Hospital, whose leadership and medical oversight ensured that the donation was carried out smoothly, ethically, and in accordance with all medical protocols.

This case underscores the critical role of awareness, timely communication, and teamwork in facilitating successful eye donations. We sincerely thank Ms.Rohini More for her noble decision, the entire hospital team for their support, and the MF coordination team for their dedication to the cause.

Report by Ц Prarthana





Annual total calls to the Helpline


Language breakup of calls






Monthly calls 2024 & 2023




Organs Donated in 2024 & 2023




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