National Organ Donation and Transplant Toll Free Help Line

(This initiative is supported by SBI Foundation)

National Organ Donation and Transplant Toll-Free Help Line - 1800 103 7100 was initiated by MOHAN Foundation and has been functioning from 2012 onwards. The objective of this helpline is to provide service which offers information, support, guidance and referral for all those concerned with any aspect of organ donation and transplantation.

We have been able to provide this service to the public in eight languages. • English   • Hindi   • Telugu   • Tamil   • Kannada   • Malayalam   • Marathi   • Oriya

On an average we answer about 1000 calls a month. Share our National Organ Donation and Transplant Toll Free Helpline 18001037100 with your family, friends, colleagues, employees such that it reaches to the needy patients and they can contact us for more information.

Nearly 50% calls received by the helpline are in Hindi and Marathi language. 25% callers speak in English. The helpline gets more than 70% of calls during office hours. A snapshot of the call distribution is given below.



MOHAN Foundation’s National Organ Donation and Transplant Toll Free Helpline supported by SBI Foundation won the Initiative Award (under 5 Cr budget) in the Swasthya Kalyan (Health and Well-being) Category...Read More

Donations through the Helpline



Stories of Donation (yearwise)

Stories of Donation for the year 2025

Recent impactful event 1:

On May 28, 2025, around 15.30 hrs Ms Ganesh C, Marketing Coordinator, MOHAN Foundation received a call about a donation.  Ms Sowmya informed that her  76 year old father Mr Thiagarajan, had passed on 10 minutes ago and  the family wished to donate his whole body.  Mr Gansh informed  them about all the medical colleges accepting body donation and asked for her convenience and informed about the possibility of corneal donation.  As per Ms Sowmya's wish Mr Ganesh linked her with Medical Superintendent – Dr. S. Mallikesan, Sri Ramachandra Institute of Higher Education and Research (SRIHER), and whole body and the corneas were donated to SRIHER

MOHAN Foundation sincerely thanks Ms Sowmya family for their generous donation and extends its appreciation to  Dr Mallikesan for his timely assistance.

Report by – Ganesh C


#2:

Late Mr. Suman Shah was a man of quiet strength, boundless generosity, and unwavering determination. Born and raised in Gujarat, he moved to Mumbai at the tender age of 23, carrying with him little more than a heart full of dreams and the courage to chase them. In the bustling chaos of the finance capital, Mr. Shah quickly found his footing. He was offered a coveted position that most would have clung to—but not him.

With rare conviction and a clear vision of what he wanted to build, he took a leap of faith and left his job to start his own business. Those early days were not easy. But armed with hard work, honesty, and a relentless spirit, Mr. Shah nurtured his dream into reality. Over the years, his entrepreneurial journey grew to include multiple factories, a testament to his perseverance and integrity.

Success, however, never changed the core of who he was. Mr. Shah remained deeply rooted in humility. He had an immensely giving nature—whether it was helping someone in need, or supporting a charitable cause, he did so quietly. He had also passed on these values to his children, raising them to live with kindness and compassion.

On the night of May 27, 2025, Mr. Shah suffered a massive heart attack and left this world, leaving behind a devastated family and a void that can never be filled. In the midst of grief, a close friend of one of the sons gently brought up something that only those who knew Mr. Shah well, would understand—the idea of eye donation.

Knowing their father’s deeply generous spirit, sons Paras and Simit consulted their mother, and together they made a decision that reflected Mr. Shah’s essence. They agreed to go ahead with the donation, certain that Mr. Shah would have wanted nothing more than to give—even in death.

At around 11:30 PM, the friend called MOHAN Foundation’s toll-free helpline. The response was immediate, and the Foundation’s counselors initiated the eye donation process. Moved by the family’s openness and Mr. Shah’s life of giving, the counselors gently asked if they would also consider donating skin, which could help save the lives of burn victims.

The family huddled together and once again, the answer was immediate and resolute—yes. In their darkest hour, the Shah family lit a lamp of hope for others.

Thanks to their selfless decision, Mr. Shah’s eyes were donated through EBCRC (Eye Bank Coordination and Research Centre), and skin was retrieved by the Skin Bank at Masina Hospital’s Burns Center. Multiple lives will now be touched, healed, and transformed—all because one family chose to give.

MOHAN Foundation salutes the Shah family and honors the legacy of Late Mr. Suman Shah—a man who lived to give, and even in his passing, gave the gift of sight and healing to strangers. His story will forever be remembered not just as one of entrepreneurial success, but of profound humanity.

May his soul rest in peace, and may his light continue to shine in all those who now see and live more fully because of him.

 

Report by – Jaya Jairam


#3:

On 19th May 2025, a helpline call was received from Mr. Vangara Jayaram Das by Mrs. Kavitha Aneesh (MOHAN Foundation Coordinator) in Chennai. Mr. Jayaram Das informed that his wife, aged 58, had passed away at AIG Hospital, Gachibowli, Hyderabad, and the family wished to donate her  body.

Mrs. Kavitha promptly alerted the WhatsApp Helpline group to begin coordination.

Dr. Bhanu Prakash, Senior Transplant Coordinator from MOHAN Foundation, took over the case.

Dr. Bhanu was informed that Mrs. Rajeswari Devi, a homemaker living in Lingampally, Hyderabad, had been admitted to AIG Hospital due to sudden breathlessness. Despite medical efforts, she unfortunately passed away from cardiac arrest.

Her husband, Mr. Vangara Jayaram Das, a retired engineer, and their two sons (the elder one local and the younger living in the USA), supported the decision to donate.

After her passing, the body was brought to their home in Gachibowli. The family waited for the younger son to arrive from the US before proceeding.

Dr. Bhanu from MOHAN foundation explained for Eye donation also and the body donation process to the younger son, and also spoke about the importance and impact of Eye and body donation.

On 20th May 2025, after completing all necessary formalities:

Eyes were donated to LV Prasad Eye Institute

Body was donated to ESI Medical College & Hospital, Sanathnagar, Hyderabad.

Report by – Bhanu Prakash


#4:

On May 19, 2025, at 1:45 p.m., Mr. Rajesh Kumar, a resident of Jangpura, New Delhi, contacted the MOHAN Foundation (MF) helpline with a heartfelt request. He wished to fulfil the long-standing desire of his 72-year-old mother-in-law, Mrs. Swaran Devi Dawar, to donate her eyes. She had often spoken about her wish to help someone regain their sight after her death. Tragically, she passed away earlier that day at around 11:30 a.m. due to a sudden cardiac arrest at home.


 The call was initially received by Ms. Neha Sharma, Programme Officer at MOHAN Foundation Chandigarh, who immediately shared Mr. Rajesh’s details on the MF helpline WhatsApp group to facilitate a timely response.


Ms. Simran Anand, Programme Officer at MOHAN Foundation NCR, promptly reached out to Mr. Rajesh to offer support. During their conversation, Mr. Rajesh confirmed that Mrs. Dawar had no history of chronic or serious illness. While Ms. Simran gently introduced the possibility of skin donation in addition to eye donation, the family chose to honour Mrs. Dawar’s specific wish to donate only her corneas.


 Ms. Simran then coordinated with Mr. Suresh Kumar, a technician at Shroff Eye Bank, Daryaganj, New Delhi. The eye bank team responded swiftly, and the successful retrieval of Mrs. Dawar’s corneas was carried out shortly thereafter.


 The family expressed their deep gratitude to MOHAN Foundation for the timely guidance and compassionate support provided throughout the process. Their act of generosity, even in a moment of loss, stands as a powerful reminder of the enduring human spirit and the profound impact of organ and tissue donation.

Report by – Simran


#5:

On 17th May 2025, Mr. Shiva Kishore, father of Mr. A. Anudeep, contacted the MOHAN Foundation (MF) Helpline to arrange for eye (corneal) donation.


Mr. Anudeep, 18 years old, was an engineering student at VR Siddhartha College, Vijayawada, and the only child of his parents. He was at home when he suddenly collapsed. The family rushed him to Ayush Hospital, Vijayawada, where he was sadly declared brought dead due to cardiac arrest.


The MF Helpline Counsellor, Mrs. Kavitha Aneesh, received the call and immediately shared the details with the MF Helpline WhatsApp coordination group. She also personally informed Dr. Bhanu Prakash, Senior Transplant Coordinator, MOHAN Foundation – Hyderabad.


Dr. Bhanu quickly got in touch with the family, explained the eye donation procedure, and highlighted its importance. The family kindly consented to the donation.


Dr. Bhanu coordinated with the LV Prasad Eye Institute, and their team and they have successfully retrieved the corneas on the same day, 17/05/2025.


MOHAN Foundation sincerely thanks Mr. Anudeep’s family for their compassionate and life changing donation during such a difficult time.

Report by – Bhanu Prakash





Annual total calls to the Helpline


Language breakup of calls




Monthly calls 2023


Organs Donated in 2023