National Organ Donation and Transplant Toll Free Help Line

(This initiative is supported by SBI Foundation)

National Organ Donation and Transplant Toll-Free Help Line - 1800 103 7100 was initiated by MOHAN Foundation and has been functioning from 2012 onwards. The objective of this helpline is to provide service which offers information, support, guidance and referral for all those concerned with any aspect of organ donation and transplantation.

We have been able to provide this service to the public in eight languages. Х English   Х Hindi   Х Telugu   Х Tamil   Х Kannada   Х Malayalam   Х Marathi   Х Oriya

On an average we answer about 1000 calls a month. Share our National Organ Donation and Transplant Toll Free Helpline 18001037100 with your family, friends, colleagues, employees such that it reaches to the needy patients and they can contact us for more information.

Nearly 50% calls received by the helpline are in Hindi and Marathi language. 25% callers speak in English. The helpline gets more than 70% of calls during office hours. A snapshot of the call distribution is given below.



MOHAN FoundationТs National Organ Donation and Transplant Toll Free Helpline supported by SBI Foundation won the Initiative Award (under 5 Cr budget) in the Swasthya Kalyan (Health and Well-being) Category...Read More

Donations through the Helpline



Stories of Donation (yearwise)

Stories of Donation for the year 2025

Recent impactful event 1:

On October 18, 2025, at 11:55 p.m., Mr. Amit Jain from Rohini, Delhi, called the MOHAN Foundation helpline with a sincere wish to donate the eyes of his 79-year-old father, Mr. Jai Bhagwan Jain, who had passed away at his residence just minutes before Mr. Amit’s call. Mr. Jain had been suffering from a chronic lung disease for many years.


The call was received by Ms. Kavitha Aneesh, Marketing Coordinator at MOHAN Foundation in Trivandrum, who forwarded Mr. Amit’s contact information to Ms. Simran Anand, Programme Officer, MF NCR. Ms. Simran promptly reached out to the family to coordinate the donation and collect the necessary details.


She then coordinated with the eye bank team at Dr. Shroff’s Charity Eye Hospital, New Delhi, for the eye donation. While Ms. Simran sensitively discussed the option of skin donation with the family, they chose to honour their father’s wish to donate only his eyes.


The eye bank team reached the family’s residence and successfully carried out the eye donation on October 19, 2024, at 1:30 a.m. Mr. Amit and his family expressed deep gratitude to the MOHAN Foundation team for their timely support and guidance in fulfilling their father’s noble wish to give the gift of sight, even after death.

Report by Ц Simran


#2:

On October 5, 2025, the MOHAN Foundation Organ Donation Helpline received a heartfelt call from a family member of Late Smt. Devi Jajodia (74 years), expressing their wish to donate her corneas as a tribute to her memory.


The call was attended by Ms. Sandhya Agarwal, Helpline Counsellor, MOHAN Foundation. She immediately shared the information in the helpline group, upon which Ms. Kavitha Aneesh promptly coordinated with Mr. Sujan, a volunteer from Barsat Samajik. Acting swiftly, he connected the local NGO, contacted the family, and coordinated with the eye bank for the necessary arrangements.

By 11:30 a.m., the Prova Eye Bank, Kolkata, successfully retrieved both corneas from the donor’s residence in Alipore, Kolkata.

MOHAN Foundation extends its heartfelt gratitude to the family of Late Smt. Devi Jajodia for their noble act, which will restore sight and hope to others in need. Their compassion serves as an inspiring example of humanity and kindness.


The Foundation also acknowledges Barasat Samajik NGO for their invaluable local support and coordination in making this donation possible.

Report by Ц Kavitha Aneesh


#3:

On October 04, 2025, Mr. Ganesh C, Senior Project Executive, MOHAN Foundation received a call on helpline from Ms Sanjana, to the organ donation helpline stating her grandfather Mr. Padmanabhan, 85 had his last breath by early morning 4.00 AM and to honor the wish of Mr Padmanaban, the family would like to donate his corneas.

 Mr Ganesh. C, instructed the family to follow the precautions by having the head of the deceased raised and covering the eye with wet  cloth, he then contacted Sankara Netralaya Eye Bank, and linked them up with the donor family.

 The corneas were successfully retrieved by 11.30 AM from the donor's residence at KK Nagar, Chennai. MOHAN Foundation extends its warm gratitude toward Ms. Lakshmi and her family for the nobel deed.

Report by Ц Ganesh C


#4:

On September 30, 2025, at 12:15 p.m., Ms. Sandhya Agrawal, MOHAN Foundation (MF) Helpline Counsellor, received a call from Mr. Sumit Banerjee regarding the possibility of body donation for his father-in-law, Late Mr. Brajamanik Chakraborty.


Mr. Banerjee shared that his father-in-law had passed away due to circulatory death and was declared deceased at around 1:50 a.m. at Sri Balaji Action Medical Institute, New Delhi. He further conveyed that it was Mr. Chakraborty’s wish to donate his body for medical research, and the family was determined to fulfil this wish.


Following the call, the details were shared on the MF Helpline WhatsApp group. Soon after, Ms. Sanya Santosh, Programme Officer, MF NCR, connected with the family. During the interaction, Mr. Banerjee mentioned that they had already contacted the Army Hospital Research and Referral, New Delhi, and were proceeding with the body donation directly through the hospital.By 2:17 p.m. the process was completed and the body was handed over to Army Hospital.

MOHAN Foundation salutes the Chakraborty family for their noble act and honours the legacy of Late Mr. Brajamanik Chakraborty.

Report by Ц Sanya Santosh


#5:

On September 21, 2025, Ms. Kavitha Aneesh, received a call from Ms Lakshmi, to the organ donation helpline stating her father Mr. Narayanan, 84 had his last breath by 3.30 PM and would like to donate his corneas. Ms Kavitha passed on the information to Mr Ganesh. C, and he contacted Sankara Netralaya Eye Bank, and linked them up with the donor family. 


The corneas were successfully retrieved by 6.40 PM from the donor's residence at KK Nagar, Chennai. MOHAN Foundation extends itw warm gratitude toward Ms. Lakshmi and her family for the Noble deed.

 

 

Report by Ц Ganesh C





Annual total calls to the Helpline


Language breakup of calls






Monthly calls 2024 & 2023




Organs Donated in 2024 & 2023




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