National Organ Donation and Transplant Toll Free Help Line

(This initiative is supported by SBI Foundation)

National Organ Donation and Transplant Toll-Free Help Line - 1800 103 7100 was initiated by MOHAN Foundation and has been functioning from 2012 onwards. The objective of this helpline is to provide service which offers information, support, guidance and referral for all those concerned with any aspect of organ donation and transplantation.

We have been able to provide this service to the public in eight languages. • English   • Hindi   • Telugu   • Tamil   • Kannada   • Malayalam   • Marathi   • Oriya

On an average we answer about 1000 calls a month. Share our National Organ Donation and Transplant Toll Free Helpline 18001037100 with your family, friends, colleagues, employees such that it reaches to the needy patients and they can contact us for more information.

Nearly 50% calls received by the helpline are in Hindi and Marathi language. 25% callers speak in English. The helpline gets more than 70% of calls during office hours. A snapshot of the call distribution is given below.



MOHAN Foundation’s National Organ Donation and Transplant Toll Free Helpline supported by SBI Foundation won the Initiative Award (under 5 Cr budget) in the Swasthya Kalyan (Health and Well-being) Category...Read More

Donations through the Helpline



Stories of Donation (yearwise)

Stories of Donation for the year 2025

Recent impactful event 1:

Mr. Dhruva Kumar MS, 43 years old, passed away due to cardiac death (suicide – hanging)on 26th January 2026 at 12:30 PM. Shortly after his demise, Mr. Prakash, his childhood friend residing at Annapoorneshwari Nagar, Nagarabhavi, Bengaluru, contacted the MOHAN Foundation Helpline expressing the family’s willingness to donate his tissues.

Mr. Nagendra Kumar R., from MOHAN Foundation, Bengaluru, counselled the family regarding cornea and skin donation. Following the family’s consent, both corneas were donated to the Lions International Eye Bank and the skin retrieval was carried out by Victoria Hospital, Bengaluru.

As per the family’s instructions, the retrieval teams were assigned to the Vitoria Hospital 3:30 PM. Both corneas and skin were successfully retrieved and transported to their respective centres.

 MOHAN Foundation sincerely thanks Mr. Dhruva Kumar’s family for their courageous decision to support this noble cause.

Report by – Ranjini


#2:

Mr. Ajit Pyne, an Assistant Teacher of English at Kolkata Town School, lived a life rooted in discipline, kindness, and quiet dedication. A tireless worker, he began his days early and fulfilled his responsibilities with sincerity, maintaining remarkable punctuality even amidst the challenges of Kolkata’s bustling streets.

Gentle, polite, and deeply sociable, he treated everyone with respect, never allowing busyness to overshadow his humility. In his personal moments, he found peace in yoga during his younger years and joy in nurturing his rooftop garden—a reflection of his love for growth and life.

On the morning of the 12th January 2026, Ms. Sandhya received a call through the Helpline from Mr. Prabal Pyne of Salkia, Howrah, cousin of the late Mr. Ajit Pyne, expressing the family’s noble decision to donate his eyes. With the consent of his son, Mr. Subhashish Pyne, the donation was completed successfully. Assisted by Mrs. Poonam from Kolkata, a technician from the Prova Eye Bank retrieved both corneas, allowing Mr. Ajit Pyne’s compassion to live on by restoring sight and hope to others.

MOHAN Foundation sincerely thanks Mr. Ajit Pyne’s family for their courageous decision to support this noble cause.

Report by – Kavitha Aneesh


#3:

On December 29, 2025, at approximately 04:05 AM, Mr. Uttam Marwaha, a resident of Lucknow, Uttar Pradesh, contacted the MOHAN Foundation helpline seeking assistance with corneal donation. The call was attended by Mr. Sanchit Arora, Project Leader, MOHAN Foundation, Uttarakhand.


Mr. Marwaha informed Mr. Arora that his mother, Ms. Bichhi Devi Marwaha, had sustained injuries following a fall and had subsequently passed away. He shared that donating her eyes had been her last wish. After completion of the necessary hospital formalities, the body was brought back home.


Mr. Arora enquired about any medical history of sepsis or communicable diseases. Upon confirmation from the family that there was no such history, he guided them on the correct measures to preserve the corneas and prevent them from drying while arrangements were being made.


To enable timely retrieval, Mr. Arora coordinated with Mr. Altaf, Eye Bank Technician and Counsellor at King George’s Medical University (KGMU), Lucknow. The corneal retrieval was successfully completed at 06:10 AM at the residence of the deceased.
MOHAN Foundation conveys its heartfelt gratitude to the family of Ms. Bichhi Devi Marwaha for honouring her noble wish. We also acknowledge and appreciate the prompt response and dedicated efforts of the team at King George’s Medical University, Lucknow, whose efficient coordination ensured the successful completion of this donation.

Report by – Sanchit Arora


#4:

On December 17, 2025, at approximately 04:25 PM, Ms. Kavitha Aneesh, Marketing Coordinator at MOHAN Foundation, received a call on the Foundation’s 24/7 helpline regarding an eye donation from Dehradun. The caller, Ms. X informed her of the passing of her mother, Ms. Y, aged 79, due to cardiac arrest at around 02:50 PM on December 17, 2025.
Recognizing the urgency, Ms. Kavitha promptly forwarded Ms.X contact details to Mr. Sanchit Arora, Project Leader at MF, Uttarakhand to facilitate the donation process. Mr. Arora immediately contacted the family to gather Ms.Y’s medical history, ensuring she had no infectious or communicable diseases. Ms. X confirmed that her mother had passed away due to natural, age-related causes and had no such conditions.
To facilitate the retrieval, Mr. Sanchit contacted Mr. Hritik Roshan, Eye Bank Technician and counsellor at Shri Mahant Indiresh Eye Bank and Hospital, Dehradun, who successfully retrieved the corneas at 05:20PM.
MOHAN Foundation extends its heartfelt gratitude to the family of Ms. Yfor their noble decision. We also commend the swift response and dedication of the team from Shri Mahant Indiresh Eye Bank and Hospital, Dehradun, whose timely coordination made this donation possible.
Note: The name of the donor has been withheld to respect the privacy of the donor family.

Report by – Sanchit Arora


#5:

Anita, a Counselor  with the MOHAN Foundation Helpline got a call at 10:16 am on 23 November 2025, from Mr. Nitin Kumar Nayyar, who informed her that his father, Mr. Virendra Kumar Nayar, aged 73 years had always wanted to donate his body and was presently admitted in a very critical condition in Fortis Hospital Jaipur. Nitin and his mother, Nalini Nayyar wanted to know the process and procedure for the body donation so that they could be prepared accordingly.
Since Anita lives in Jaipur, she informed Nitin about the person and the NGO, which works for body donation in Jaipur and assured him that they will call him and guide properly.  After that, Anita contacted Mr Kamal Sacheti, who has been working for body donation for the past many years In Rajasthan through his NGO, JSJ Central Sanstha and requested for support, giving all the details. 
Mr. Virendra Kumar Nayar left for the heavenly abode around 3 PM on the same day and Kamal Sacheti reached Fortis hospital within one hour to ensure that the body donation is done smoothly. The body was donated to Mahatma Gandhi Medical College, Jaipur and a fruit tree was also planted on the premises to pay tribute to the Donor. 
MOHAN Foundation thanks JSJ Central Sanstha NGO and appreciates the family of Late Shri Mr. Virendra Kumar Nayar for fulfiling his wishes. 

Report by – Anita Hada





Annual total calls to the Helpline

Year wise highlights

2023 Highlights

Monthly calls

Language breakup of calls

Donation done via the helpline

2024 Highlights

Monthly calls

Language breakup of calls

Donation done via the helpline

2025 Highlights

Monthly calls

Language breakup of calls

Donation done via the helpline