National Organ Donation Toll Free Help Line - 1800 103 7100 has been initiated by MOHAN Foundation and is functioning for the past five years. The objective of this helpline is to provide service which offers information, support, guidance and referral for all those concerned with any aspect of organ donation and transplantation.
We have been able to provide this service to the public in seven languages.
On an average we answer about 1000 calls a month. Share our National Organ Donation Toll Free Helpline 18001037100 with your family, friends, colleagues, employees such that it reaches to the needy patients and they can contact us for more information.
Nearly 50% calls received by the helpline are in Hindi and Marathi language. 25% callers speak in English. The helpline gets more than 70% of calls during office hours. A snapshot of the call distribution is given below.
|Few impactful events|
Our tele-counsellor Ms Kavitha reports:
“My brother expired today at 08.35 am, I would like to donate his Kidneys and Corneas”
On 11th March 2016, I got this call on the helpline from Ms. Rupini, an employee of RR Donnelly. I got the basic information about the tragic event and explained that kidneys can’t be donated in case of cardiac death and immediately coordinated with Egmore eye bank, Chennai with the help of Ms. Sunitha, Transplant Coordinator, MOHAN Foundation, Chennai. Mr. Sukumaran, 31yrs donated his corneas and gave sight to 2 people.
Incidentally the previous year in October, MOHAN Foundation had conducted an employment awareness drive at Rupini’s office and asked everyone to note down the helpline number.
PLEDGE YOUR HEART, THIS VALENTINE'S DAY
A Campaign by NDTV in Feb 2017
One organ donor can save up to 8 lives. Join the Pledge Your Heart campaign, which is an initiative in support of organ donation, urging people to take the pledge to donate their hearts this Valentine’s Day. Make this February 14 special, pledge to be a Valentine for a cause and to donate your heart. ndtv.com/pledge your heart. This link was directed to the MOHAN Foundation website where the pledge was registered. The role of NDTV was that of a facilitator between the intending donors and MOHAN Foundation, and NDTV is promoting the MOHAN Foundation initiative on a best efforts basis and in good faith. All queries on organ donation were addressed at toll free number of MOHAN Foundation - 1800 103 71100.
The number of calls to the helpline during the campaign are given below.